Tizoc
8/10
United States 🇺🇸
Pros: Reception staff talking about other customers while I was waiting to check in. Also, got charged twice when I prepaid for the room. Also, staff member checking me in was not entirely clear with her questions. In other words I had to finish her thoughts in trying to understand what she was saying. Overall not impressed with the check-in staff.
Ella
8/10
Australia 🇦🇺
Good experience, happy with the price I paid & what I got.
Pros: I love the most there are kitchen appliances in the room, fridge, cook tops/stove, microwave, coffee machine, dishwasher, sink, even simple cooking & eating utensils (pots, plates, bowl, spoons & forks! Sofa Bed can convert into a bed, that my 10 years old sleeps there. The Mini Market Downstairs, My daughters & Myself love it, and The Laundry (Washing Machine & Dryer) on Level 17, Perfect for a family with your kids like mine, Also very beautiful location, view from our room is amazing.
Cons: No room service.
Abhinav
10/10
United States 🇺🇸
Wonderful hotel and location
Pros: Fantastic location, beautiful lobby, great breakfast and room. The front desk was so friendly and helpful
Cons: I wish breakfast ended at 10 instead of 9
Marina
10/10
Brazil 🇧🇷
Maravilhoso! Ficaria mais dias com certeza
Pros: Tudo. Localização, limpeza, receptividade funcionários, quarto amplo e com vista para baía. Café da manhã maravilhoso Pela manhã fomos andando a pé na avenida, visitamos porta aviões da marinha, passeamos pelo baia. Muito agradável!!! De noite ficamos no rooftop do hotel que tem um restaurante
Cons: Gostei de tudo
Cindy
8/10
United States 🇺🇸
Very comfortable stay for local sites and relaxation.
Pros: Great healthy breakfast options with varied daily offerings. Our room had beautiful view of the pool and USS Midway. Clean and a lot of space in the room with everything-needed kitchenette items.
Cons: Sound through walls from above and adjacent was loud at times. Refrig had a sour smell although looked clean.
Maria
8/10
United States 🇺🇸
Good location and amenities
Pros: Location was good, kitchen amenities super helpful for someone traveling with an infant, free breakfast, nice pool and rooftop bar.
Cons: No housekeeping was available everyday, crib took 3 requests to be delivered in the room, but when it did it was nice and comfortable for baby.
Fernando
10/10
Mexico 🇲🇽
Pros: La ubicación, el personal muy amable y excelente desayuno
Lynn
10/10
United States 🇺🇸
spacious, clean and comfy room
Pros: the views from our room and by the elevator were amazing. Breakfast so delicious, and staff so kind and helpful.
Cons: please don’t charge your guests to park there. we are already paying a good dum of $$ for the rooms.
Aline
9/10
Brazil 🇧🇷
Estadia excelente, com conforto e boa localização.
Pros: Localização muito boa, especialmente para quem vai para o terminal de cruzeiros (basta atravessar a rua). Ótimo café da manhã. Cama confortável. Acesso fácil por transporte público (trolley atravessando a rua, estação de trem há poucos passos, ônibus com paradas próximas). Funcionários prestativos e atenciosos. Lavanderia disponível. Mini mercado dentro do hotel.
Cons: O ralo do chuveiro estava um pouco entupido, acumulando muita água. Mas esse foi um problema pontual. Faltou só um cofre no quarto.
Jean
10/10
United States 🇺🇸
Pros: Location and good breakfast! Lots of windows in our room.
Cons: Nothing. Prices were high